Shipping Policy — Olive That!
Please Note: The following shipping information has been updated as of April 23, 2026. Changes reflect current carrier rates, fuel surcharges, and packaging costs. We appreciate your understanding that our products are heavy, fragile, and require careful protective packaging to arrive safely. Flat rate shipping is a minimum charge; any costs beyond your flat rate are covered by us.
IN-STORE & CURBSIDE PICKUP
Free pickup at both locations during store hours.
- Whitby — 20 Broadleaf Avenue, Whitby, ON L1R 0B5
- Markham — 9560 Markham Road, Unit 1, Markham, ON L6E 0V1
NEW: Pickup available in Bowmanville. Date, time, and pickup point to be arranged per order.
Please allow two (2) to four (4) business days for order processing before pickup, not including weekends and Mondays.
ONTARIO SHIPPING
Durham Region
(Pickering, Ajax, Whitby, Brooklin, Oshawa, Courtice, Bowmanville, Newcastle, and surrounding Southern Durham Region)
- Free shipping on orders of $100 or more
- $10 flat rate on orders under $100
For rural Durham Region postal codes, please refer to Southwest & East Ontario below.
Please allow two (2) to four (4) business days for processing and delivery, not including weekends and Mondays.
Toronto, GTA & Southern York Region
- Free shipping on orders of $120 or more
- $15 flat rate on orders under $120
All Toronto and GTA orders are shipped via courier. Pickup is available at our Markham location if you prefer to collect your order in person.
Please allow two (2) business days for processing, plus two (2) to three (3) business days for delivery.
Southwest & East Ontario
(Postal codes starting with L, K, and N — includes Northern & Rural Durham Region and rest of York Region)
- $20 flat rate on all orders
Please allow two (2) business days for processing, plus four (4) to six (6) business days for delivery. Tracking provided via email where available.
Northern Ontario
(Postal codes starting with P)
- $22 flat rate on all orders
Please allow two (2) business days for processing, plus four (4) to six (6) business days for delivery. Tracking provided via email where available.
OUTSIDE OF ONTARIO
Alberta, BC, Manitoba, New Brunswick, Nova Scotia, PEI, Quebec & Saskatchewan
- $35 flat rate on all orders
Please allow two (2) business days for processing, plus seven (7) to ten (10) business days for delivery. Tracking provided via email where available.
Please note: Carrier-applied fuel surcharges are currently in effect across Canada and are reflected in our flat rates. These surcharges are set by carriers and subject to change based on market conditions. We review our rates periodically to reflect actual shipping costs.
Newfoundland & Labrador, NWT, Nunavut & Yukon
Please contact us before placing your order and we will confirm shipping costs and options for your area.
LARGE & MULTI-BOX ORDERS
Our products are bottled in heavy glass and require individual protective packaging. Orders that require more than one box to ship safely will incur an additional packaging and shipping surcharge. This applies regardless of bottle size, product type, or order value.
Additional box surcharges by zone:
| Shipping Zone | Surcharge |
|---|---|
| Toronto, GTA & Southern York Region | $10 |
| Southwest & East Ontario | $12 |
| Northern Ontario | $12 |
| Alberta, BC, Manitoba, NB, NS, PEI, QC & SK | $20 |
If your order requires more than one box, we will contact you before shipping to confirm the surcharge and arrange payment before your order is dispatched.
OUTSIDE OF CANADA
USA
Please contact us with your order or inquiry and we will be happy to assist. Shipping fees do not include duties and taxes charged by US state or federal authorities. All duties and taxes are the sole responsibility of the receiver.
Other Countries
We are not currently set up for international shipping. Please contact us with your inquiry and we will do our best to assist.
Shipping rates are reviewed periodically. Rates shown reflect current carrier base fees plus applicable fuel surcharges. Olive That! reserves the right to update this policy to reflect changes in carrier pricing.